Terms of Use

These Terms of Use ("Terms") are an agreement between you and OnSite PR ("OnSite", "we", "us"). By creating an account or using OnSite PR, you accept these Terms. If you use OnSite on behalf of a business, you confirm that you have authority to accept them on behalf of that business.

If you do not agree with these Terms, do not use the service.

OnSite is an online platform for remodeling contractors. It lets you create estimates and invoices, record payments, generate PDF documents with your business branding, organize clients and projects, and receive job requests through a public form. We may add, change or remove features over time.

You must provide accurate information when creating your account and keep it up to date. You are responsible for keeping your sign-in credentials secure and for everything that happens in your account, including what the team members you give access to do.

If you believe someone used your account without permission, notify us immediately through the contact form on our website.

When using OnSite, you agree not to:

• Use the service for illegal, fraudulent or deceptive activities.
• Send unsolicited email (spam) or offensive content through the service.
• Upload other people's information without having the right to do so.
• Try to access other users' accounts or data, or parts of the system, without authorization.
• Interfere with the operation of the service, overload it or introduce malicious code.
• Copy, resell or reverse engineer the service.

We may suspend accounts that do not follow these rules.

Your data.You are responsible for the information you enter into OnSite, including your clients' data. You confirm that you have your clients' permission to store and use their information in OnSite, and to send them communications through the service.

Your estimates, invoices and taxes. OnSite is a tool. You are responsible for the content, prices and accuracy of your estimates and invoices, and for meeting your legal and tax obligations, including collecting, reporting and paying the IVU (Puerto Rico sales and use tax) and any other applicable tax. OnSite does not provide legal, accounting or tax advice.

How we handle personal information is explained in our Privacy Policy.

Using OnSite requires a monthly subscription. OnSite is offered as a base plan plus optional add-ons:

• Base plan: Requests (your public page where clients ask for a quote), Estimates (with PDF, signature link and discount), Invoices and payments, Clients, Projects and a Team of up to 3 people.
• Add-ons (each one is activated separately, with its own monthly price): Catalog (products and services with prices and photos), Payments (payment methods, including ATH Móvil), Calendar (with Google and Apple Calendar), QuickBooks (sends clients, invoices and payments to your QuickBooks; requires Catalog) and Extended team (up to 15 people).

Current prices are shown before you subscribe or activate an add-on. Payments are charged monthly in advance. There are no refunds: you can cancel anytime and you will not be charged again.

We may change prices with reasonable prior notice. Changes will apply starting with the next billing period.

OnSite can connect with third-party services that you choose to turn on, such as QuickBooks Online by Intuit or payment processors. Your use of those services is governed by their own terms and policies, not by these Terms. We are not responsible for the operation or actions of those third parties. You can disconnect an integration at any time.

OnSite, its software, design, brand and content are the property of OnSite PR or its licensors. We grant you a limited, non-exclusive, non-transferable permission to use the service while you have an active account and comply with these Terms.

The information and files you upload (for example, your logo, your data and your documents) remain yours. You give us permission to store, process and display them only to the extent necessary to provide the service to you.

We make a reasonable effort for OnSite to work well and be available, but the service is provided "as is" and "as available", without warranties of any kind, to the extent permitted by law. There may be interruptions, errors or maintenance periods. We recommend keeping copies of your important documents.

To the maximum extent permitted by law, OnSite PR will not be liable for indirect, incidental, special or consequential damages, or for loss of profits, revenue or data, related to the use of the service. Our total liability for any claim related to the service will not exceed the amount you paid us in the three (3) months before the claim.

You can stop using OnSite and ask us to close your account at any time by writing to us through the contact form on our website. We may suspend or close your account if you breach these Terms, if amounts owed are not paid or if the law requires it.

Before closing your account, you can download your PDF documents and ask us for a copy of your information. After the account is closed, the information will be handled according to our Privacy Policy.

We may update these Terms from time to time. When we do, we will change the "Last updated" date at the top of this page and, if the changes are significant, we will notify you by email or within the application. If you keep using OnSite after the changes, you accept the new Terms.

These Terms are governed by the laws of the Commonwealth of Puerto Rico and, where applicable, by the federal laws of the United States. Any dispute will be heard in the courts of Puerto Rico, San Juan Judicial Region.

If you have questions about these Terms, write to us through the contact form on our website .